How To's & Care Guide


YOUR ACTIVEWEAR CARE GUIDE


    It is important to pay attention to the care instructions of each garment. With correct care, we are able to prolong the life cycle of our clothes and make them more sustainable. On this page, you´ll find care instructions and useful information about your activewear.  



    Bio-Band Adjustment



    Washing Instructions



    Frequently Asked

    Questions

    Need Help? We've got you covered!

    Return & Refund Policy Our Return and Refund Policy updated [01/01/2022]

    Thank you for shopping with us. If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. 

    Your Order Cancellation Rights

    You are entitled to cancel Your Order within 14 days without giving any reason for doing so. The deadline for cancelling an Order is 14 days from the date on which You received the Goods. In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

    ● By visiting this page on our website: [www.THINKHEALHY.com]
    ● By sending us an email: [Customer.Service@BAX-U.com] 

    Reimbursement of funds

    We will reimburse You no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the order, and You will not incur any fees for such reimbursement.


    Requirements for Returns

    In order for the Goods to be eligible for a return, please make sure that:


    ● The Goods were purchased in the last 14 days

    ● The Goods are in the original packaging

    ● The receipt/ proof of purchase.

    ● You are responsible for the cost and risk of returning the Goods to Us.

    ● We recommend an insured and trackable mail service.

    ● You should send the Goods at the following address:[155 W. Washington Blvd #516 LA CA 90015]. 

    Goods cannot be returned

    • The supply of Goods which according to their nature are not suitable to be returned, deteriorated, damaged and dirty or non resealable.
    • We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

    Gifts

    If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You. If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver. 

    Contact Us

    If you have any questions about our Returns and Refunds Policy, please contact us:

    ● By visiting this page on our website: [www.THINKHEALHY.com]

    ● By sending us an email: [Customer.Service@BAX-U.com]